Privacy Notice

At Havenlofting, we value your privacy and are committed to handling your personal information responsibly. This Privacy Notice explains how we collect, use, store, and protect information when you visit our website or place an order through our store.

When you interact with Havenlofting, we may collect personal information such as your name, email address, shipping address, billing address, phone number where applicable, payment-related details, and order information necessary to process transactions and provide customer support. We may also collect limited technical information such as IP address, browser type, device information, and website activity to improve site performance, security, and customer experience.

We use your information for legitimate business purposes, including:
processing and fulfilling orders
providing order confirmations and shipping updates
responding to customer service requests
preventing fraudulent, unauthorized, or suspicious transactions
improving our website, services, and product offerings
meeting legal, regulatory, and operational obligations

Havenlofting does not sell your personal information to third parties. We may share relevant information only with service providers that support our store operations, such as payment processors, fulfillment partners, shipping carriers, website hosting services, and fraud prevention providers. These partners are expected to use the information only as necessary to provide services related to our business operations.

We take commercially reasonable precautions to help protect your information from unauthorized access, misuse, disclosure, or loss. However, no internet transmission or electronic storage method can be guaranteed to be completely secure. By using our website, you acknowledge and accept this inherent limitation while we continue to apply reasonable safeguards.

By visiting our website, submitting your information, or placing an order through Havenlofting, you consent to the collection and use of your information as outlined in this Privacy Notice.

If you have any questions regarding how your information is handled, please contact us at service@havenlofting.com.