Shipping Policy
Havenlofting offers the following shipping options for orders placed through our website:
Expedited Shipping: $8.99
Free Shipping: Available on orders of $49.00 and above
Standard Shipping: $5.99 for orders from $0.00 to $49.00
Shipping charges are calculated according to the order value and selected shipping method at checkout. Once an order is placed successfully, customers will receive an order confirmation email. Shipping confirmation and tracking information may be provided after the order has been processed and dispatched.
Please ensure that your shipping address is complete and accurate before submitting your order. Havenlofting is not responsible for shipping issues, delays, failed deliveries, or additional expenses caused by inaccurate or incomplete address information entered at checkout.
Delivery timelines may be influenced by factors beyond our direct control, including carrier operations, peak shipping periods, weather conditions, customs processing where applicable, local delivery conditions, and other logistical disruptions. Shipping timelines provided on the website or during checkout are estimates and are not guaranteed unless expressly stated otherwise.
If you experience any delivery issue, such as a delay, damaged parcel, or tracking concern, please contact us at service@havenlofting.com with your order number and relevant details. We will review the matter and do our best to assist.
Havenlofting reserves the right to update shipping methods, shipping fees, fulfillment practices, or related policies at any time to maintain operational efficiency and service quality.